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Frequently Asked Questions

Got a question? We’ve answered the most common ones about our booking process, payments, cancellations, and more — so you can plan your next move with confidence.

Yes! Most Casa Noor Homes listings are available for instant booking. Once you find your preferred property, you can confirm your booking online through our secure payment system. For customized requests or long-term stays, our team will review your inquiry and confirm within 24 hours.

We accept major credit and debit cards, bank transfers, and secure online payments through trusted gateways. For international clients, we also support select digital payment options upon request.

At this time, each booking can only be completed using one payment method. However, you can split payments across multiple bookings if needed — our team will gladly assist you.

Instant bookings are confirmed within minutes.
For projects requiring custom agreements or longer stay terms, processing may take up to 24–48 hours depending on document verification and availability.

You can cancel or edit your booking directly from your My Bookings dashboard. Cancellations made within the free cancellation period will be refunded automatically.
If you need to reschedule or transfer your booking, please contact our support team for personalized assistance.

Of course! We encourage in-person or virtual visits. Simply use the Contact Agent or Schedule a Visit option on the property page, and our representative will arrange a convenient time.

Yes. Depending on your property and location, Casa Noor Homes offers optional pick-up and drop-off services for site visits and move-ins. Charges may vary based on distance — our support team will provide details before booking.

Yes. Depending on your property and location, Casa Noor Homes offers optional pick-up and drop-off services for site visits and move-ins. Charges may vary based on distance — our support team will provide details before booking.